FAQs

What materials are used?

I work mainly with acrylic paints and mediums. A number of pieces are painted on acrylic glass/sheet, a Perspex glass substitute which is transparent like traditional glass, however is lighter and much much stronger. I paint on the reverse surface building up numerous layers, often over 25,  using a special technique I developed myself. The final pieces, viewed from the unpainted surface, have a wonderful sense of depth and the layers create beautiful colour combinations which cause some areas to change colour and appearance when the viewer changes position. These acrylic glass pieces need to framed.

My favourite piece isn't in the shop. Can I buy it?

Maybe. It's possible that the work you like has already been sold or I just haven't got around to listing it yet. Email me and I'll let you know. 

Can I ask you to make a duplicate piece?

Not really. Each work is unique and it's impossible for me to create an exact copy, however I can create another piece which has a similar feel. 

Am I able to commission you to make a piece for me?

Yes. Commissions are welcome. Contact me to discuss what you would like and I can let you know how much it would cost and how long it would take me to create.

How will my work arrive?

All work will arrive carefully packaged, and ready to hang (unless otherwise stated in the description). Some pieces have to be in a frame and it that is the case the work will arrive framed and will be included in the price. 

 


Delivery & returns

Once an order has been accepted and the work is still available, I aim to send orders within 3 working days of receiving payment. All work will be wrapped and packaged securely. A tracking number will be sent to you and your order will require a signature on delivery. I am based in West London and collection from me directly is an option however this is only by prior arrangement. If the work is no longer available I will issue a full refund and give notification.

I hope that you are happy with the work you have ordered, however if there is an issue with an item/s, please contact me via email teresabyrne@yahoo.co.uk within 7 days. You will be responsible for packing the items adequately and for sending the items back via the same delivery carriers at your own cost. Once I have received them safely I will arrange a refund minus postage & packaging costs and payment fees. This will be done within 14 days of receipt of the returned work.

All works will be very carefully wrapped and packaged, so they should arrive undamaged, however if damage has occurred during transit please contact me with photographs showing the issue. If the packaging shows signs of damage on delivery, please sign for the work as "damaged" and make the delivery person aware.


Privacy

I will never pass on your details to anyone else and will take reasonable care to protect them. Your email address will not be added to my mailing list unless you have given me permission to do so or have opted in via my website.

As payments are taken via Stripe, a secure external payment system, I will not have access to your card details and  they cannot be held by me or my website. Therefore I cannot be held responsible or liable for any loss you may suffer from any third party.


All copyright is retained by the artist, Teresa Zerafa Byrne. Reproductions are not allowed by any other party and artwork must not be resold unless previously given written permission.

Whilst every care has been taken to ensure the images on this website are accurate with regard to size and colour, differences may occur when viewed due to variations in screen, device and browser settings. Such variations between image and actual artworks are beyond my control and will not be a valid reason for return of work.

Any orders placed are not binding until the artwork has been despatched and I reserve the right to withdraw work from sale at any point. Work can be offered for sale at shows or displayed at an exhibition without prior notice. Terms and conditions may change and it is your responsibility to check. Your agreement of these terms and conditions is implied by your use of this website.

 

T&Cs